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Lost and Found

Campus Safety Services’ Lost and Found is the central lost and found location for the entire campus. We tag all items and enter them into our database. These items are stored in a secure location for 30 days. If your name, student number, or telephone number is anywhere on the item, we will do our best to get in touch with you by phone or email.

If we do not have your item when you first check with us, please wait a few days and check back with us again. Items often come to our office through the university’s inter-department mail which takes time to be sorted and delivered.

If you believe that your item was stolen, please report it as soon as possible directly to security@mcmaster.ca for investigation.

 

LOST AND FOUND HOURS

*New hours coming soon. 

 

Please contact Campus Safety Services directly for all Lost and Found inquiries 

905-525-9140 ext 24281

 

  • Please note that we do not keep lunchboxes or water bottles*

 

Information Box Group

Lost Something?

  • Retrace your steps: Visit classes/rooms that you have been in
  • Talk to professors/TA’s/staff who may have seen the item
  • File a lost report
  • Try and be as descriptive as possible
  • Wait for a response to your phone or email address
  • Follow-up with Campus Safety Services within a few weeks to see if your lost item has been recovered or turned in.

Found Something?

  • Bring the item to a Lost and Found dropbox at the following campus locations :
    • Student Centre (next to Compass)
    • E.T. Clarke Centre
    • Lobby of MDCL
    • Joan Buddle Service desk in DBAC
    • The HUB main lobby
    • If the item is too large please bring it directly to the E.T. Clarke Centre – Campus Safety Services

File a Lost Report File a Report

Please Note:

If you have found something please turn it over to Campus Safety Services  as promptly as possible. Please do not attempt to contact the owner yourself. This often results in confusion for all parties involved. We have the resources to contact students and staff but if you believe you may know who it belongs to that information would be greatly appreciated.

McMaster Lost & Found Email is seclost@mcmaster.ca

Information Box Group

Tips for helping us help you!

    • Write your name and student number on your books, notebooks, binders, everything that you can. It helps us contact you.
    • Check your McMaster email frequently, this is the email that we have on record for you.
    • Respond to emails sent to you by us promptly so that we can arrange a pick up. If you cannot pick up your item within the allotted time we can make alternate accommodations for you.
    • Make sure that all contact information provided to the University is up to date
    • Add contact information to the lock screen of your blackberry or iphone
    • Have important items like laptops, phones, ipods, bikes, etc engraved with a number known to you.
    • When filling out the Lost Form: make sure you include as much detail as you can remember

Locker Clean Out:

Campus Store staff conduct the locker clean out process on campus. McMaster Lost and Found is no longer associated with locker cleanout.